Privacy Policy - Water Booster Sets

(last updated February 2021)

Maintaining the security of your data is our priority, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.

Our contact details

Address: Unit 19 Stirlin Business Park
185 Sadler Road
Lincoln, Lincs
LN6 3AF

Phone Number: 01522 805658

E-mail: mail@cubemechanical.co.uk

The type of personal information we collect (for the website, waterboostersets.co.uk, addresses and payment details may not be applicable)

We currently collect and process the following information:

First, Last Name
Billing Address
Delivery Address
Telephone Number(s)
Purchases and orders made by you
Your on-line browsing activities on our websites
Any password(s) we allocate to you
When you make a purchase or place an order with us, your payment card details
Your communication and marketing preferences
Your correspondence and communications with us

How we obtain the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To provide goods and services to you
To make a tailored website available to you
To manage any registered account(s) that you hold with us
To verify your identity
For crime and fraud prevention, detection and related purposes
With your agreement, to contact you electronically about promotional offers and products and services which we think may interest you
For market research purposes – to better understand your needs
To enable us to manage customer service interactions with you
Where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

We may share this information with the following organisation and for the following reasons.

In order to make certain services available to you, we may need to share your personal data with some of our service partners.

These include IT, delivery and marketing service providers.

We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes. Other third parties.

Aside from our service providers, we will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

Our carefully selected partners who provide our branded products and services, if we have your consent to do so
Credit reference agencies where necessary for card payments
Governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: – 1) to comply with our legal obligations; 2) to exercise our legal rights (for example in court cases); 3) for the prevention, detection, investigation of crime or prosecution of offenders; and 4) for the protection of our employees and customers.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Cube Mechanical Ltd as per the details at the top of this policy document.

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

Safeguarding your personal information

We are committed to keeping your personal data safe and secure. Our security measures include:

Encryption of data
Security controls which protect our IT infrastructure from external attack and unauthorised access
Continued upgrading of our IT systems inline with industry standards

We keep personal information relating to the sale of goods for the expected lifetime of the products.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please use the contact details at the top of this document if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Cube Mechanical Ltd, contact details at the top of this document. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk